OVERCHARGED AGAIN

Requested 3 days on my spare holiday decoder 30/10 - 01/11/15 but was charged for a full month, money already taken out of my bank account yesterday, putting me in overdraft - who is to pay for those bank charges now due to a **** up by Multichice whereby I should have been charged an additional +/-R60 but instead was charged an additional +R700??<br> I am convinced this is a **** by Multichoice as this is about the 5th time this has happened to me, plus the fact that their web site is now so useless and un-user friendly. The site used to be perfect and it was easy to manage switching on and off of additional holiday decoders. Why change things that used to work and then still take so long to get it to work [or claim to be working on it???]<br> Multichoice charges their customers a fortune and they cant even get their web-site or billing systems in order, never mind the extraordinary long time one is made to wait if they have the misfortune of having to phone into their call centre after e-mails are not responded to or having no luck on their web-site