MH
Mpho H
1 reviews | Active since Sept 2011
03 Mar 2016, 08:28
Overcharged
I am really sick and tired with multichoice!!!! three months ago they billed me twice and from that time I have been trying to resolve it with them however they keep on saying they are fixing it. they had promised to return back the money to my account which never happed. Can somebody out there assist with resolving this issue please. Even worse, today I see a debit order went through with more money than the agreed contract. what is happening there by the accounts department!!
Helpful (0)
Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
04 Mar 2016, 11:14Hello mh2,
Thank you for taking our call today. We apologise for the inconvenience caused in this regard.
As discussed, your account has been rectified and it reflects a credit balance.
Thanks again for your time and patience.
Should you require any further assistance, please don't hesitate to contacts us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Thank you for taking our call today. We apologise for the inconvenience caused in this regard.
As discussed, your account has been rectified and it reflects a credit balance.
Thanks again for your time and patience.
Should you require any further assistance, please don't hesitate to contacts us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Best regards,
DStv (MultiChoice)'s reply04 Mar 2016, 11:14
Official
Hello mh2,
Thank you for taking our call today. We apologise for the inconvenience caused in this regard.
As discussed, your account has been rectified and it reflects a credit balance.
Thanks again for your time and patience.
Should you require any further assistance, please don't hesitate to contacts us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Thank you for taking our call today. We apologise for the inconvenience caused in this regard.
As discussed, your account has been rectified and it reflects a credit balance.
Thanks again for your time and patience.
Should you require any further assistance, please don't hesitate to contacts us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Best regards,