OVERCHARGE US MONEY

DStv is a **** they overcharge for premium package while we watching compact we paid around R813.00 for our compact n Netflix now they said we must top up with R499 But we have already paid for our package n thy added another two decoders which we know nothing about n we don't owe n we don't own a BNB they need to send out someone to come n assess .THEY ***** PEOPLE THEY OVERCHARGE US WE HAVE CALLED THIS COMPANY FOR TWO WEEKS STILL NO RESOLVE OF THE MATTER @DIN TYALA WHICH IS THE TEAM LEADER WAS SO UNHELPFUL WITH NO CUSTOMER CARE