PN
Paddy N

1 reviews | Active since Jun 2019

03 Jul 2020, 14:07

OVERCHARGE

CUSTOMER NUMBER: 842648 Mr P Norton ID ***

Good morning -We have been debited R969 on 1/7/2020 as a monthly debit fee. The fee debited on 1/6/2020 was R919. Please advise . If the increase in debit order was due to a reconnection please credit this amount to our account as we have never defaulted on our account as it is a bank debit order. It is your own administration error Regards

Paddy Norton

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply03 Jul 2020, 14:34
Official
Hi, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team