MK
Mauritz K

1 reviews | Active since Sept 2015

19 Apr 2018, 17:00

Overcharge customer being ignored

6 months ago I called DSTV Multichoice to inform them that they are overcharging me R35 each month for the same BoxOffice movie. The movie fee was settled the first time. Each month I am being charged R 35 for this and paying it each month.

They said this would be investigated and fixed, still nothing.

This must be fixed and my account credited!!!

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply20 Apr 2018, 08:27
Official

Dear Mauritz

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply20 Apr 2018, 10:23
Official

Good day Maritz

Thank you for taking my call today.

As discussed, I have referred your query to our BoxOffice technical team for further assistance.

You will be updated with the feedback as soon as received.

Kind regards

Dinah

Best regards,