NG
Nivashinee G

1 reviews | Active since Dec 2010

03 Dec 2019, 07:14

Overcharge

Poor

0
Replies (3)
NG
Nivashinee G's update03 Dec 2019, 07:17
Reviewer Update
How can you over charge me on my dstv package when I did not opt for the northern bouquet. I have always had the southern bouquet. I want the extra amount reversed into my account and provide proof that I opted for the northern bouquet. This is day light *******
DStv (MultiChoice)
DStv (MultiChoice)'s reply03 Dec 2019, 08:27
Official
Hi, 

We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team
NG
Nivashinee G's update03 Dec 2019, 09:20
Reviewer Update

If that is the case, where is my notification of the above and why was I charged 475 and not 385. I also have other family members on the southern bouquet and was not overcharged and have access to only the southern bouquet.