TM
Tsenolo M
1 reviews | Active since Aug 2019
19 Jan 2022, 10:26
Overcharge
I have been overcharged, I disconnected 1 subscription and I'm left with one that is on compact plus, my services have diactivated and received a message that i must pay R1254, i think that subscription is for premium.
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Tsenolo M's updateReviewer Update
20 Jan 2022, 08:06i am still awaiting a call from multichoice, I phoned yesterday evening regarding this issue and the consultant told me that she escalated my query and her supervisor will contact me, as i was waiting for the call i logged on to the app for a live chat and still was not assisted. I disconnected one of my decoders on the 27th November 2021, i need required a reactivation, i got a message that my viewing has been suspended due to non payment , i must pay 1600 for reactivation. what i want to know is why was it reactivated without my concern.
TM
Tsenolo M's update20 Jan 2022, 08:06
Reviewer Update
i am still awaiting a call from multichoice, I phoned yesterday evening regarding this issue and the consultant told me that she escalated my query and her supervisor will contact me, as i was waiting for the call i logged on to the app for a live chat and still was not assisted. I disconnected one of my decoders on the 27th November 2021, i need required a reactivation, i got a message that my viewing has been suspended due to non payment , i must pay 1600 for reactivation. what i want to know is why was it reactivated without my concern.