KG
Kelvin G
1 reviews | Active since Jan 2014
20 Apr 2016, 20:43
overcharge
I took out the explore package and was quoted R149 plus my R319 monthly. For the second month In a row I get a surprise bill of more than R1000 of which ghey just promise to reimburse or credit but than the same happens the next month. Please can someone help
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DStv (MultiChoice)'s replyOfficial
21 Apr 2016, 14:46Hello kelcinho,
Thank you for taking the time to contact us.
We've escalated your query to the DPP department for urgent assistance and to contact you directly with your concerns. Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Regards
Cecil
Thank you for taking the time to contact us.
We've escalated your query to the DPP department for urgent assistance and to contact you directly with your concerns. Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Regards
Cecil
Best regards,
DStv (MultiChoice)'s reply21 Apr 2016, 14:46
Official
Hello kelcinho,
Thank you for taking the time to contact us.
We've escalated your query to the DPP department for urgent assistance and to contact you directly with your concerns. Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Regards
Cecil
Thank you for taking the time to contact us.
We've escalated your query to the DPP department for urgent assistance and to contact you directly with your concerns. Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Regards
Cecil
Best regards,