MR
Mabu R

1 reviews | Active since Jul 2019

22 Jul 2021, 10:38

Over pricing

My name is Mabu I have been using Dstv services for more that 10years and now I'm told that I have to pay to pay for a decoda i supposedly subscribed to last month on the 7th of June, which I know nothing about. And to top it all off is that even when they have cancelled it I have to pay an overdue amount of the very same decoda in 2days time. I have a debit order on the 25th of July of R549 and I don't have the extra amount they want! I dnt want to stop using Dstv but after this experience I'm dont know how I feel.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply22 Jul 2021, 13:16
Official
Hi Mabu Raphakga, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team