JS
Jeanet S

1 reviews | Active since Jan 2014

27 Sept 2024, 21:09

Over debited my account

I honestly don't know why i am still paying for my subscription , if their agents fail to follow a simple instruction , they have debited my account with R1850 when i specifically instructed them to debit R938 .

I need the other amount to be reversed , otherwise im going to cancel my subscription

Disappointing

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply28 Sept 2024, 07:52
Official
Hi , 

Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible. 

Kind regards, 
DStv: Hello Peter Team