Over Charged for a service I did not use and want, No Feedback

<p>Towards the end of June I called in and requested that my service be stopped until I call and reconnect again, I also requested any outstanding balance on my account and I made payment the same day. So my account should have been R0.</p> <p>However the next day apparently the system automatically turned me back on, I was not home and all my plugs were disconnected. when I eventually called in again ,id July to reconnect I’v been told theres an outstanding balance from June. after a long discussion the consultant agreed as they saw notes on their system, a journal was to be done to reverse the amount. so I paid mid July for the rest on the month. I called again on Friday 22 July to make sure this was sorted and I can pay for the following month, I spoke to Delma who ensured me she will sort this out latest on Tuesday morning. no call and my service is now disconnected.</p> <p>I have made a number of calls and been on the phone for a long time. still nothing has been sorted. Please could someone help have this sorted out as the consultants make empty promises and leaves customers with a bad experience.</p> <p> </p>