Over charged and signal cut off for no reason

Firstly my signal was cut off because of Dstv claiming that the Price lock installation fees were loaded onto the system. My original payment is R549pm which is deducted via debit order every month. When I called them they said "unfortunately I am not in arrears". What the hell???

This month dstv decided well they need some more money so hey lets debit R726 from the customer's account. So now I even paid R177 more than usual.

So, again here I go waisting my airtime and breath to call them for their mistakes. This time I was told that it was a "billing error" and on the next debit order I will only pay R475.

So I did the math and R549-R475=R74. Meaning dstv will still owe me R103. When I mentioned this to the online service consultant I was told to just hang on for a minute and then after more than 5 minutes the line just went dead.

So good work DSTV!!!! Can't wait for this price lock contract to finish so I can cancel my subscription.

Cheers