OVER BILLING MY ACCOUNT

<p>We installed the Price Lock Explore at R949 on 16 MARCH 2017. The worst installation experience ever but nonetheless. i was told about a PRO -RATA for the 15 days reamining in March. At the end of March i get billed R1600-which bounced back due there only being R970 in my account BECAUSE THAT IS THE CONTRACT I SIGNED 9 FOR R949). I ended up paying R1140. NOW END OF APRIL and my account gets debited for R1886.- PLEASE TELL ME HOW DSTV GOT THIS NUMBER. I have called and spoken to Bheki, Thabo ,Xolisile, EVERY DEBIT RETURNED IS R149 ON MY BANK ACCOUNT THAT I AM LIABLE FOR!!! I get promised the matter will be escalated and guess what no one phones. Today i get an sms saying that DSTV tried to debit R1990-36 WHERE DO YOU GET THIS AMOUNT FROM. I want my account sorted out by the close of business today!! Endless phone calls, endless bank charges. MY CONTRACT SAYS R949.</p>