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Adam D
1 reviews | Active since Dec 2012
03 Dec 2019, 08:10
Over Billing
These has been the worst service I’ve ever received from multichoice since I’m with the company over 10years. The call Centre is pathetic, they have been incorrectly billing me and cases logged since July 2019 todate and no resolution, I’m still over billed and I need these to be resolved with immediate effect and my account be credited.
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
03 Dec 2019, 08:32Hi,
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply03 Dec 2019, 08:32
Official
Hi,
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
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Adam D's updateReviewer Update
04 Dec 2019, 17:14I have been waiting for a call since Monday, if DSTV cannot understand their own billing system that takes over 72hrs to investigate and respond? I think need to cancel and join Netflix
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Adam D's update04 Dec 2019, 17:14
Reviewer Update
I have been waiting for a call since Monday, if DSTV cannot understand their own billing system that takes over 72hrs to investigate and respond? I think need to cancel and join Netflix
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Adam D's updateReviewer Update
10 Dec 2019, 09:12Is there anyone at DSTV that is bothering to resolve my issues as now it is 9 days since I logged my complaint and no one has bothered calling me. I urgently expect a call before COB today with resolution to my query. These is really a pathetic service @ its best. :(
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Adam D's update10 Dec 2019, 09:12
Reviewer Update
Is there anyone at DSTV that is bothering to resolve my issues as now it is 9 days since I logged my complaint and no one has bothered calling me. I urgently expect a call before COB today with resolution to my query. These is really a pathetic service @ its best. :(