Over billing a customer/**********

I went to Dstv multichoice yesterday at the randburg branch because I wanted to pay I was told that my matter was escalated to Price lock department after I was told 2 different things yet they wasted my time,the last time I paid was 24 November 2018 and they cut of my services on the 9th of January 2019 yet I was told the system shows I need to pay R4000 yet I only owe 1 month and 8 days ,so where do they get R4000 from ??this is not the first time such things happen where they **********ly over bill me,I asked the the lady that was helping me at the randburg branch to call her manager of wich she finally came after some time she told me she has send the price lock department an email and they will get back to me today I haven’t received a call yet she also said I can’t call them as they have to be the one calling me .this is ********** and consumer abuse and would never recommend DSTV price lock to any 1