MM
Mpho M

1 reviews | Active since Jan 2020

19 May 2020, 16:29

OVER 2 MONTHS AND STILL WAITING

After 2 months I'm still waiting for dstv to sebd an installer to fix my extra view as tbey are the ones who messed it up in the first place. All they do is want more money from people they dont even value. Why am i paying for this?

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply19 May 2020, 16:37
Official
Hi Mpho Makube, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team
MM
Mpho M's update31 May 2020, 23:50
Reviewer Update
My decoder was just fine,all I wanted was to upgrade back to compact,the assistant upgraded me and the extra view went dead immediately, I tried calling a few times t my cost but the consultants kept me on hold and cut my calls, why must I find and pay an installer whereas my view was perfectly fine before I called you.FIX IT!!!!
MM
Mpho M's update17 Jun 2020, 11:13
Reviewer Update
I'm still waiting for the day when DSTV will actually take their customers serious as I've had no feedback till now