NW
Natasha W

1 reviews | Active since Oct 2010

19 Mar 2015, 10:58

Outstanding service

I am so happy to know that there are people out there that still understand the concept of good customer service. I contacted the call center last night in order to get assistance with setting up our DSTV explora and I was assisted by Dumisani. He was extremely efficient and friendly. It did not have to sit on the phone for hours to get the issue resolved. Thank you for your outstanding service. You are definitely an asset to your company.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply19 Mar 2015, 15:44
Official
Hello Tashyt,

We thank you so much for your feedback. MultiChoice value feedback be it both positive or negative. Feedback such as this is extremely valuable to us.

Your compliment for Meshack Moloto has been escalated to senior management for his record.

Regards

Nesta

Best regards,