NM
Nonhlanhla M

1 reviews | Active since Nov 2013

23 Mar 2016, 15:57

Outstanding Service

under Nature of compliment: Had you gave more options i wouldve chosen Great Service, Going the Extra Mile, Great attitude, Knowledge of services, prompt assistance etc....today 23rd March 2016 at about 10:38, i called Multichoice to downgrade my options since i have 2 decoders , was so stressed really ...This Gentlemen (i dont know him and i havent used hello peter in like a year ago! but i had to search for my password and details just for this Vuyolwethu gentlemen) He went an extra mile , really calmed me down coz i was a bit fustrated on downgrading, losing fav channels! What a Great service! I am more than Happy! he really made my day

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply25 Mar 2016, 09:51
Official
Hello Pink Satin,

We would like to take this opportunity and thank you for your positive feedback regarding the excellent service you received.

Your feedback has been forwarded to Vuyolwethu and his superiors.

Thanks again for your invaluable support. We look forward to continue service as our valued customer.

Should you require any further assistance, please don't hesitate to contact us.

Please use one of the following communication channels below for assistance:

@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com

Kind regards
Dinah


Best regards,