Outstanding customer service

I would like to commemorate Wendy Williams for her efficient and outstanding customer service. After communicating with three Multichoice employees I was left very dissatisfied and annoyed that the problem I had been experiencing regarding Live tv was not resolved. None of these employees could assist me or understand as to why I could not view Live tv. I was told to send an email regarding my issue which still has not come back with any further details or help (Case number: ***) . It was until I decided to call Multichoice again yesterday afternoon that I was assisted by Wendy. She was very professional and patient with me and never gave up until my problem was resolved. This portrays a very dedicated employee who definitely puts the customer needs first. It is very sad that other Multichoice employees do not hold the same work ethics or professionalism as Wendy.