PS
Palesa S
1 reviews | Active since Apr 2017
02 Mar 2023, 10:22
Outstanding and Empathetic Service received.
I would like to give a shout out to Zanele Mhlambi who has been extremely patient and helpful. There were issues pertaining to settling my fees and she got it sorted very quickly and ensured that as the customer, I am put first.
Thanks Zanele, you have honestly made a stressful situation less stressful. I appreciate the constant and prompt communication. If all the agents were like you DStv would retain more customers.
Helpful (0)
Replies (1)0
Replies (1)DStv (MultiChoice)'s replyOfficial
02 Mar 2023, 10:25Hi Palesa,
Thank you for taking the time out to inform us about the great service you received from Zanele Mhlambi. As we continue to improve our service offering, feedback like yours is extremely valuable.
Thank you for the positive feedback.
Kind regards,
DStv: Hello Peter Team
Thank you for taking the time out to inform us about the great service you received from Zanele Mhlambi. As we continue to improve our service offering, feedback like yours is extremely valuable.
Thank you for the positive feedback.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply02 Mar 2023, 10:25
Official
Hi Palesa,
Thank you for taking the time out to inform us about the great service you received from Zanele Mhlambi. As we continue to improve our service offering, feedback like yours is extremely valuable.
Thank you for the positive feedback.
Kind regards,
DStv: Hello Peter Team
Thank you for taking the time out to inform us about the great service you received from Zanele Mhlambi. As we continue to improve our service offering, feedback like yours is extremely valuable.
Thank you for the positive feedback.
Kind regards,
DStv: Hello Peter Team
