LN
Lungile N

1 reviews | Active since Dec 2013

09 Jan 2020, 19:33

Our R5050 - Nassir Price Lock Department

We have paid over R5000 through out the period of Dec and Multichoice still claims that they haven't received our payment. They have sent us up and down requesting proof of payments, bank statements. Once all of that had been provided now we are sent from pillar to post in order for us to get our services connected. Multichoice refund our money or reconnect our services. Stop being ******

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply10 Jan 2020, 08:25
Official
Hi, 

We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team
LN
Lungile N's update10 Jan 2020, 13:59
Reviewer Update
Dear Kagiso,

Why are we being sent up and down. They requested proof of payments and bank statements we have sent all of that. I have also sent in the copy of the ID in question but we still have to wait.

Multichoice needs to refund us our money or just reconnect our line.