MG
Mandie G
1 reviews | Active since Oct 2010
03 Sept 2015, 10:22
Other people access my account
DStv Premium Bouquet Subscription is my dstv package we use at this stage I cancelled my prescription for my DStv Premium Bouquet Subscription and on 2015-08-18 02:18:17 AM someone activated it without my consent and now I have to pay for both the decoders. This is BAD service why do they even bother to ask security questions if anyone can activate your accounts as they like?<br> <br> <br> A very unhappy dstv customer
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DStv (MultiChoice)'s replyOfficial
04 Sept 2015, 14:13Hello fed up 007,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
DStv (MultiChoice)'s reply04 Sept 2015, 14:13
Official
Hello fed up 007,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team