Original Complaint still not resolved - 31 August - BEING BILLED FOR INSTALLATION THAT WAS NEVER DONE - REQUIRE REFUND PLEASE !

Item: DStv (MultiChoice)
Rating: 1
Author: Leon S

Being Billed for installation that was never done. Upgraded from Explora 1 to Explora 3.

This is plug and play. Explora was deleverd - removed old unit and connected new unit. All working

HOWEVER NOW BEING BILLED R50 PER MONTH INSTALLATION

2020/08/01 5:20 PM Explora 3 Payment Plan 24months R49.00 2020/08/01 5:20 PM Installation Payment Plan 24months R50.00

Helpful (0)

Replies (2)

DStv (MultiChoice)'s replyOfficial

10 Sept 2020, 12:16

Hi Leon,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards
DStv: Hello Peter Team

DStv (MultiChoice)'s reply10 Sept 2020, 12:16

Official

Hi Leon,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards
DStv: Hello Peter Team

Leon S's updateReviewer Update

10 Sept 2020, 13:00

Thank you for your copy and paste response - standard response to all complaints:

31 Aug 2020, 12:20

Hi Leon,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards
DStv: Hello Peter Team

Leon S's update10 Sept 2020, 13:00

Reviewer Update