WB
Wayne B
1 reviews | Active since Aug 2011
13 May 2015, 13:22
ordered a explorer 2 weeks ago
I took out a 2 year contract with multichoice and ordered a exprorer telephonically and i was assured that it would be courierd to me as soon as possible. This was allmost 3 weeks ago. I also contacted the call cantre afterwards and i was assured that the correct department would contact me but that never happened. Im allready paying close to r1000 every month for DSTV. Seriously thinking off canceling my subscription.
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Replies (1)
DStv (MultiChoice)'s replyOfficial
15 May 2015, 14:36Hello waynebekker,
We have escalated your query to the DPP department to assist you directly with your concerns.
We would like to sincerely apologise for the delay and any inconvenience caused.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
We have escalated your query to the DPP department to assist you directly with your concerns.
We would like to sincerely apologise for the delay and any inconvenience caused.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
Best regards,
DStv (MultiChoice)'s reply15 May 2015, 14:36
Official
Hello waynebekker,
We have escalated your query to the DPP department to assist you directly with your concerns.
We would like to sincerely apologise for the delay and any inconvenience caused.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
We have escalated your query to the DPP department to assist you directly with your concerns.
We would like to sincerely apologise for the delay and any inconvenience caused.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
Best regards,