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phathisa S

1 reviews | Active since Apr 2022

07 Apr 2022, 10:44

Open letter to CEO of Multichoice

I just want to inform multichoice subscribers we should be pro active and hit them where it hurts the most. Unsubscribe, cancel that contract, get uncapped fibre. Multichoice will only take us seriously when we go to the competition and they start seeing a decline in their turnover. For now they will continue being arrogant and not giving a dam because we continue to support them, that's why they have disgusting service. I used to be an account holder and eventually I cancelled because you cant keep on doing the same thing expecting different results (its insanity). I gave them the benefit of doubt by purchasing an accessory on their website, to my surprise they are still doing the same "BS" of taking peoples money without delivering the goods. i have spent 2 weeks in calls, hours on email and had to send them my bank statement (which comes at a fee) and guess what?? they cant trace the payment and should i do a reversal with my bank I'm charged R80. the loser continues being the person enriching the ******* unfortunately, pretty much the same with everything else in this country. I'm not disappointed though, this is exactly what i expected from multichoice i just want to tell you, i cant wait for the day you go out of business for pathetic service and your boring re-runs that comes at such a hefty price. The sad part is the workers that really need the jobs will be retrenched and you will open another business as your pockets are over flowing from taking from the poor.

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Replies (1)
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phathisa S's update07 Apr 2022, 12:36
Reviewer Update
No one is attending to my query, if there was, i would have had a positive response 24 hrs within my complaint on the 28/03/2022. The fact that im still without funds or goods means no one is attending to my query dont text BS. all you are doing is wrapping up the queries on hello peter