1 reviews | Active since Aug 2011
Only wants your MONEY - but not YOU as a customer !
<p>So , recently I decided to downgrade from my Premium package.</p> <p>( I would rather NOT go into the reasons for this - as this review might become a RANT ! )</p> <p>Well , what a surprise when I could not even access MY PVR content which I legally downloaded whilst on my premium package....</p> <p>and might I say - I would imagine - I LEGALLY PAID for that content .</p> <p>So - now I have decided to just CANCEL my entire subscription and move over to OpenView.</p> <p>For a CUSTOMER that has been with DSTV since they started - I find their attitude to ENTICE ME BACK - to say the least - terrible ... not even to watch the programs I recorded.</p> <p>Well - no wonder customers are leaving DSTV in droves !</p>
Dear Johan
We acknowledge receiving your query. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
Dear Johan
We acknowledge receiving your query. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
Well - so today I contacted DSTV "Customer" support and spoke to a Me. Mokoena
Simply - as I have not been able to watch ANY programs - never mind my previously recorded PVR stuff....
To make it CLEAR - I could ONLY access channel 100 !
And then today - I discovered - that DSTV has billed me for PVR access , and I do not know WHAT else - as I apparently now owe them money !
So - as mentioned previously - they only want your money !
Customers......one's that DARE complain ---- No THANKS - we only want your money !
Well - so today I contacted DSTV "Customer" support and spoke to a Me. Mokoena
Simply - as I have not been able to watch ANY programs - never mind my previously recorded PVR stuff....
To make it CLEAR - I could ONLY access channel 100 !
And then today - I discovered - that DSTV has billed me for PVR access , and I do not know WHAT else - as I apparently now owe them money !
So - as mentioned previously - they only want your money !
Customers......one's that DARE complain ---- No THANKS - we only want your money !
