SW
Steve W

1 reviews | Active since Mar 2009

13 Dec 2017, 13:16

Only emails to the CEO get an action

After writing to your CEO in November, I eventually received my DSTV magazine that I had been trying to get since September (I actually received 3 DSTV magazines for November ... two by hand and one in my PO box). However that appears to have been a "one hit wonder", as I haven't received any magazine for December. Surely one shouldn't have to write to your CEO every time to get something like this resolved?

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply13 Dec 2017, 13:40
Official

Dear Steve

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

SW
Steve W's update14 Dec 2017, 13:24
Reviewer Update
This is the same response you have been giving me since September. WHEN WILL I RECEIVE MY DECEMBER MAGAZINE? DO I HAVE TO EMAIL YOUR CEO TO GET ONE AGAIN?????
SW
Steve W's update20 Dec 2017, 13:42
Reviewer Update
STILL NO ACTION FROM THIS *********** COMPANY!!!!!!! HOW CAN HELLOPETER SAY YOU RESPOND WHEN ALL YOU DO IS PAY LIP SERVICE?????