WS
Wayne S

1 reviews | Active since Aug 2015

14 May 2021, 10:58

Ongoing pathetic service from DSTV/Multichoice

OMW it never ceases to amaze me how this technological giant can have such ridiculously poor service ALWAYS. Online self service does not work properly - try changing your holiday service (good luck) Accounts are changed without permission. They do not get back to you on queries. AND their system is ALWAYS slow Pathetic beyond belief and absolutely do not deserve to be in business

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply14 May 2021, 13:05
Official
Hi Wayne, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team
WS
Wayne S's update15 May 2021, 21:31
Reviewer Update
Ha ha I think it is hysterical that you have a Hello Peter Team!!
Based on my experiences, 30 plus interactions at this stage and counting, they are probably bigger than your service department at this stage!!!!