ongoing lack of service AND delivery from DSTV

Sent: Friday, 30 July 2021 18:10 To: Help @ DStv <***> Subject: RE: RE: Email Received - [EXTERNAL] FW: Mr Boyd Haley - ***6 - DStv Now - Ref ***4

Dear Lerato

I would like to know EXACTLY whom informed you that this is resolved? The last time I checked, I am the customer and I CAN CERTAINLY ASSURE YOU THAT IT IS NOT FIXED AT ALL!

Cache clearing does nothing to resolve this problem so please stop wasting my time by suggesting this. IT DOES NOT WORK!!!!!!!!!!

You get someone senior at DSTV to contact me and in the meantime I will revert back to Hellopeter.

From: Help @ DStv <***> Sent: Friday, 30 July 2021 15:07 To: Boyd Haley <***> Subject: Re: RE: Email Received - [EXTERNAL] FW: Mr Boyd Haley - ***6 - DStv Now - Ref ***4

ENQUIRY REFERENCE NUMBER : ***6

Dear Mr Haley

Please be advised that this was resolved, kindly logout, clear cache and login.

We will wait for your response .

Regards Lerato Ratlhagane

On Thu, 29 Jul at 6:26 PM , Boyd Haley <***> wrote: Good Day What is going on? Your service continues to deteriorate and this has not been resolved for over ONE MONTH NOW???????????????????