ONE YEAR AND STILL NO RESOLUTION

<p>In September 2015 We bought an explorer for our second homeand added it to our current Dstv account. When we called Dstv for activation we explained that we will be having 2 decoders. An hdpvr in house 1 and the explorer in house 2. Both will be under one account. A year later and every month I am disconnected on the 7 then 14 then 21. I have to call them each time and each time I am told the problem will be escalated. A year later and nothing has been done. On the 8 of August I was disconnected again. This time I was told that the R1300 I claim to have paid on the 25 of July is not reflecting, I was asked to email the proof of payment. Today 22 August I am told I now owe R647 and my pvr functionality has been deactivated. I am so tired. DSTV I am so disappointed in your service. You are fully aware that we have no choice because you are the only provider of some decent television so you manipulate us. So sad that you treat us so bad. Wish I had an alternative. </p>