One sided firm

<p>I asked for my subscription on one of my decoders to be cancelled on 24 September 2016. I am still getting calls from DStv to pay the amount as the decoder can only be cancedlled 24 October. This happened first after I didnt pay for August which I told the agent to disconnect for me. She explained that it can only be done 24 September so I agreed to pay as I hadn't followed the right process that month. Now the same thing is happening again with DStv wanting to push for 24 October which they are demanding the payment again. </p> <p> </p> <p>I am not using the decoder in question and I had asked for the disconnection. I spoke to DStv to investigate but I am not reeiving feedback. The only calls I get is to pay!</p>