CC
CAROL C
1 reviews | Active since Dec 2009
02 Mar 2015, 23:36
One of SA's BIGGEST RIP-OFF's !!!
SOUTH AFRIICA - are you aware you pay at least R75.00 pm to use your OWN, paid-for, PVR ??? To be able to record, rewind, fast-fwd or view ANYTHING recorded by YOU, this ******* company will charge you to use your OWN PVR !!!<br> <br> I have NEVER heard of, nor dreamt of, broad **************** such as this !!!<br> <br> Multichoice - you are absolutely DISGUSTING & right up-there with SA's worst = the ANC !!!<br> <br> SHAME ON YOU - God is watching ... !!!
Helpful (0)
Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
03 Mar 2015, 09:33Hello CCofC,
The multiple environments is complex to operate and maintain, and we are constantly upgrading the software embedded in the relevant decoders in order to improve the quality of the viewing experience. PVR functionality in particular is a result of a combination of the software in the decoder and its' interaction with the software based at MultiChoice.
This Access Fee also gives you access to the DStv Catch Up service on your PVR or online, as well as the Box Office service.
We have to maintain our investment in technology, business and administrative systems and functions, in order to support the advanced technology on offer to our subscribers, and the access fee allows us to cover some of these costs.
Thank you for taking the time out to bring your concerns to our attention, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
The multiple environments is complex to operate and maintain, and we are constantly upgrading the software embedded in the relevant decoders in order to improve the quality of the viewing experience. PVR functionality in particular is a result of a combination of the software in the decoder and its' interaction with the software based at MultiChoice.
This Access Fee also gives you access to the DStv Catch Up service on your PVR or online, as well as the Box Office service.
We have to maintain our investment in technology, business and administrative systems and functions, in order to support the advanced technology on offer to our subscribers, and the access fee allows us to cover some of these costs.
Thank you for taking the time out to bring your concerns to our attention, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
DStv (MultiChoice)'s reply03 Mar 2015, 09:33
Official
Hello CCofC,
The multiple environments is complex to operate and maintain, and we are constantly upgrading the software embedded in the relevant decoders in order to improve the quality of the viewing experience. PVR functionality in particular is a result of a combination of the software in the decoder and its' interaction with the software based at MultiChoice.
This Access Fee also gives you access to the DStv Catch Up service on your PVR or online, as well as the Box Office service.
We have to maintain our investment in technology, business and administrative systems and functions, in order to support the advanced technology on offer to our subscribers, and the access fee allows us to cover some of these costs.
Thank you for taking the time out to bring your concerns to our attention, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
The multiple environments is complex to operate and maintain, and we are constantly upgrading the software embedded in the relevant decoders in order to improve the quality of the viewing experience. PVR functionality in particular is a result of a combination of the software in the decoder and its' interaction with the software based at MultiChoice.
This Access Fee also gives you access to the DStv Catch Up service on your PVR or online, as well as the Box Office service.
We have to maintain our investment in technology, business and administrative systems and functions, in order to support the advanced technology on offer to our subscribers, and the access fee allows us to cover some of these costs.
Thank you for taking the time out to bring your concerns to our attention, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert