ONE MONTH LATER AND NO RESOLVE!!!

To all who view these complaints, I would like to share my frustration with an ongoing battle with Multichoice. It is officially one month since my query was made to the call centre and via emails regarding an upgrade on my package and not only do I not have the upgrade but my services were terminated 1.5weeks ago without notice despite being paid for the entire month!<br> I have spent R100's of rands in phone calls, emailed them numerous times but MULTICHOICE DOES NOT CARE AT ALL ABOUT ITS CUSTOMERS OR THE SERVICE THEY ARE BEING PAID FOR TO PROVIDE! <br> <br> I THEN GET A STATEMENT TO NOW SAY I OWE R847.67!!! HOW THE HELL DID THEY WORK THAT ONE OUT??? <br> <br> I WANT TO BE COMPENSATED!!! I WANT MY QUERY TO BE RESOLVED!!!! I WANT MY DECODER TO WORK!!!! <br> I HAVE PAID MY ACCOUNT EACH AND EVERY SINGLY MONTH WITHOUT FAIL AND IS THIS HOW MULTICHOICE CONDUCTS ITS BUSINESS? IS THIS THE TYPE OF SERVICE THAT IS SYNONOMOUS WITH YOUR NAME?<br> <br> WHY TREAT GOOD PEOPLE SO AWFULLY?? WHY DO THAT??? WHAT IS SO WRONG WITH OUR ACCOUNT THAT YOU CANNOT AFFORD US THE DECENCY OF PROPER SERVICE???? <br> <br> I AM SO UPSET AND SO FED UP AND I WISH I COULD TELL MARK RAYNER AND IMTIAZ PATEL WHAT AN AWFUL BUSINESS THEY HAVE