TL
Tee L
1 reviews | Active since Jul 2022
15 Dec 2022, 11:34
OnAir upgrade
Hi DStv , I would really appreciate if your consultants from OnAir could take rejection politely. I do not appreciate being contacted about an upgrade I did not request and having the phone slammed in my ear when I decline the offer.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
15 Dec 2022, 12:12Hi Teboho Lenka,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply15 Dec 2022, 12:12
Official
Hi Teboho Lenka,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
16 Dec 2022, 14:26Hi Teboho,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that the matter has been escalated to sales team management with recommendations of soft skills training for the consultants.
Kind Regards,
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that the matter has been escalated to sales team management with recommendations of soft skills training for the consultants.
Kind Regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply16 Dec 2022, 14:26
Official
Hi Teboho,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that the matter has been escalated to sales team management with recommendations of soft skills training for the consultants.
Kind Regards,
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that the matter has been escalated to sales team management with recommendations of soft skills training for the consultants.
Kind Regards,
DStv: Hello Peter Team
Best regards,