NM
Nompumelelo M
1 reviews | Active since Dec 2019
23 Jun 2020, 09:53
on the 14th of June my DSTV was disconnected, I then paid on the CAPITEC app which I use every month for R520 even though they said I should pay R500. i then called for my re connection, I sent proof of payment they reconnected me. within a day of re conn
The worse Ive ever heard in my lifetime
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Replies (2)NM
Nompumelelo M's updateReviewer Update
23 Jun 2020, 10:42Nandipha did call after my 20 minutes call dropped. She said my account has problems that she is still trying to fix. I am now reconnected. I suggest Multichoice to listen to my calls and see what went wrong and fix.
NM
Nompumelelo M's update23 Jun 2020, 10:42
Reviewer Update
Nandipha did call after my 20 minutes call dropped. She said my account has problems that she is still trying to fix. I am now reconnected. I suggest Multichoice to listen to my calls and see what went wrong and fix.
NM
Nompumelelo M's updateReviewer Update
24 Jun 2020, 15:28Hi
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that both your payments have been allocated into your DStv account.
Kind Regards,
DStv: Hello Peter Team
they could have done better....maybe something like a call....it is still a zero from me
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that both your payments have been allocated into your DStv account.
Kind Regards,
DStv: Hello Peter Team
they could have done better....maybe something like a call....it is still a zero from me
NM
Nompumelelo M's update24 Jun 2020, 15:28
Reviewer Update
Hi
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that both your payments have been allocated into your DStv account.
Kind Regards,
DStv: Hello Peter Team
they could have done better....maybe something like a call....it is still a zero from me
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that both your payments have been allocated into your DStv account.
Kind Regards,
DStv: Hello Peter Team
they could have done better....maybe something like a call....it is still a zero from me