On the 13th of February I received a call from one of the agents around 14:07 and 14:12 and I was not happy with how she spoke to me

On the 13th of February I received a call from one of the agents around 14:07 and 14:12 and I was not happy with how she spoke to me. She was kinda forcing me to agree to taking up the product I didn’t understand. I asked her for someone who could speak at least my language so they can explain better and she told me that there’s no one who can speak any other language except English and Afrikaans. She even told me that my DSTV will stop working because the guarantee has finished so I add R49 to my monthly premium. She ended up telling me how im 28 years of age and can’t speak English. Just because I refused to take the product she was selling.