TM
Tlhokomelo M
1 reviews | Active since Mar 2015
09 Mar 2021, 14:11
ON HOLD FOR MORE THAN 1HOUR 30MIN AND COUNTING
It can't be...
either the consultant that's assisting me forgot they placed me on hold or they just don't care..?
NB: I am beyond livid...after been placed on hold for more than 1hr45min your consultant just hung up on me
Please understand I don't own a service provider and buy airtime which is running out in no time because no one is coming back to my call?
Helpful (0)
Replies (2)0
Replies (2)TM
Tlhokomelo M's updateReviewer Update
09 Mar 2021, 14:16Unbelievable...
I called back & guess what's happening?
I'm back on hold as Zoleka gets her team leader/manager to assist...***
IT'S ANNOYING ENOUGH THAT YOU PEOPLE REPEAT THE SAME STUFF OVER AND OVER THROUGH OUT THE MONTH...
but a consulatnt to tell me their manager is preparing for a meeting and I must send an email????????????***?
This query has been pending since 03.03.21...like really?
I called back & guess what's happening?
I'm back on hold as Zoleka gets her team leader/manager to assist...***
IT'S ANNOYING ENOUGH THAT YOU PEOPLE REPEAT THE SAME STUFF OVER AND OVER THROUGH OUT THE MONTH...
but a consulatnt to tell me their manager is preparing for a meeting and I must send an email????????????***?
This query has been pending since 03.03.21...like really?
TM
Tlhokomelo M's update09 Mar 2021, 14:16
Reviewer Update
Unbelievable...
I called back & guess what's happening?
I'm back on hold as Zoleka gets her team leader/manager to assist...***
IT'S ANNOYING ENOUGH THAT YOU PEOPLE REPEAT THE SAME STUFF OVER AND OVER THROUGH OUT THE MONTH...
but a consulatnt to tell me their manager is preparing for a meeting and I must send an email????????????***?
This query has been pending since 03.03.21...like really?
I called back & guess what's happening?
I'm back on hold as Zoleka gets her team leader/manager to assist...***
IT'S ANNOYING ENOUGH THAT YOU PEOPLE REPEAT THE SAME STUFF OVER AND OVER THROUGH OUT THE MONTH...
but a consulatnt to tell me their manager is preparing for a meeting and I must send an email????????????***?
This query has been pending since 03.03.21...like really?
DStv (MultiChoice)'s replyOfficial
09 Mar 2021, 14:19Hi Tlhokomelo,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply09 Mar 2021, 14:19
Official
Hi Tlhokomelo,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team