1 reviews | Active since May 2016

18 Oct 2020, 07:50

On air tv had *** service

I will direct my review to multichoice since On air Tv won’t reply to any emails phone calls and any complaints... and I will desire to this to them since they giving out our details to On air Tv.

I have been calling them to check my statement with them and their service is pathetic it’like they don’t even exist I write emails and there is no response when I call them they tell me that they will send my details to finance and they will call me back to this day I haven’t received any call back. I have been paying for a pvr for R3000 for 2 years I don’t get any statement or anything from them when I check on clear score I see I still owe them R2400 how I don’t know

I am very ****ed because I can’t get through to them and now my credit score is very bad coz of them I get debited and I pay extra money just so I can close this payment but it doesn’t show anywhere

DSTV PLEASE SORT THIS OUT

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply18 Oct 2020, 08:08
Official
Hi Nthabiseng Tshabalala, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team
's update19 Oct 2020, 20:02
Reviewer Update
Thank you DSTV I got the reply
And I got my statement

But Please don’t give out my details to your third suppliers anymore especially if you won’t be one handling it

Thank you