RN
Rodney N

1 reviews | Active since Aug 2018

04 Aug 2018, 10:08

ON AIR (MULTICHOICE) MISLEADING CUSTOMERS

A company thats contracted with Multichoice which is know as "ON AIR" is misleading clients, a consultant called me to sell me a explorere 2 for R119 a month, he advised me that i only pay R119 a month and i get access to box office and recording, i took up the offer, the decoder was delivered installled hassel free, i then tried to record and hire a movie on box but it would not allow me, apprenly im not registered for this service, i call multichoice and the consultant said i need to pay an additional R90 a month for this service, this information was totally misleading and i want someone to sort this immediatly or i am going to take this to my lawyer. You either take everything back, or someone pays that additional R90 everymonth for me.

VERY BAD SERVICE, I WILL NOT RECOMEND ANYONE TO SUPPORT ON AIR, and multichoice, i think you guys you also take time and read all the other reviews what customers are saying about them.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply05 Aug 2018, 08:35
Official

Dear Rodney Naidu,

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team