nR
neville R
1 reviews | Active since Aug 2015
01 Feb 2024, 17:02
On Air *****ing via unauthorized debit orders.
I had a two year contract for a new DSTV Explorer which ended in August 2023. Since October 2023 On Air started debiting me for R89 per month however no debit was processed in September a month after the contract ended. I queried this debit this week and was told it's for a service offered to repair the explorer if needed. I wasn't informed of this and had i not queried I would not have know. Please be aware that On Air is practically *****ing from their customers.
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Replies (1)DStv (MultiChoice)'s replyOfficial
01 Feb 2024, 17:35Hi Neville,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply01 Feb 2024, 17:35
Official
Hi Neville,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
