nR
neville R

1 reviews | Active since Aug 2015

01 Feb 2024, 17:02

On Air *****ing via unauthorized debit orders.

I had a two year contract for a new DSTV Explorer which ended in August 2023. Since October 2023 On Air started debiting me for R89 per month however no debit was processed in September a month after the contract ended. I queried this debit this week and was told it's for a service offered to repair the explorer if needed. I wasn't informed of this and had i not queried I would not have know. Please be aware that On Air is practically *****ing from their customers.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply01 Feb 2024, 17:35
Official
Hi Neville, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team