KM
Khanyisile M

1 reviews | Active since Jan 2019

24 Jun 2021, 08:15

On Air daily *******

I have an issue with On Air Dstv several since i have a DSTV explora with them they have been deducting since but April got a call from them that i'm owing three which i did not understand but i let them deduct more money which was close to 938 and all was fine when i went back to check my history of payment i find out that i never miss any payment from them at. but i kept Quiet today i just received a message stating that im owing 537 for what because they have been deducting from me its better they come and take this i dont want it again will stop my debit order these people are robbing me. ***** people they must come take this decoder i dont want it i will rather find a better one and reliable company than them.

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply24 Jun 2021, 11:14
Official
Hi Khanyisile, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards,
DStv: Hello Peter Team 

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply25 Jun 2021, 16:58
Official
Hi Khanyisile, 

Kindly be advised that your query has been escalated to ON-Air TV. 

On-Air will be in contact with you. 

Let us know if you need further assistance. 

Kind regards,
DStv: Hello Peter Team 

Best regards,