jP
johanndi P

1 reviews | Active since May 2016

18 May 2017, 12:25

ON AIR AFFILIATION

<p>I have only received bad service from call center’s</p> <p>That can’t log an ad hog or tracks aedos wrong on public holidays.</p> <p>I can just imagine ONAIR loosing tons off money because if this.</p> <p>The agents are not trained at all and has no clue how to work with people.Renisha , Lusanda put the phone down in my ear !!</p> <p>Every time I asked for a supervisor they are always in a meeting ? Please check my Profile.</p> <p>I can’t imagine why MULTICHOICE would be in business with an unprofessional company like this.</p> <p>I have been with Multichoice for 20 Years and am seriously thinking switching to Netflix and Showmax they much better deals. Can they really afford doing business with an unprofessional company like ON AIR</p> <p> </p> <p> </p> <p> </p> <p> </p> <p>Regards</p> <p> </p> <p> </p> <p>Johanndi Potgieter</p> <p>Placito Marketing</p> <p>Owner/Importer</p> <p>W 021 ********** </p>

0
Replies (5)
DStv (MultiChoice)
DStv (MultiChoice)'s reply18 May 2017, 12:34
Official

Dear Johanndi Potgieter

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

DStv Hello Peter team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply18 May 2017, 15:08
Official

Dear Johanndi Potgieter

Thank you for bringing the matter to our attention.

We have referred your complaint to On Air team for urgent investigation and further assistance.

Please accept our sincere apologies in this regard.

Should you require further assistance, we are here to assist.

Kind regards

Lebogang

Best regards,

jP
johanndi P's update18 May 2017, 18:29
Reviewer Update

Urgent, Please pay R149 on the 27/05/2017 as agreed. Call ********** 738. Banking Details: ABSA Acc Number ********** 666 Branch 632005.Ref: OA- ********** 2-1

jP
johanndi P's update18 May 2017, 18:32
Reviewer Update

You are just following protocol and not acceptable.I received this 17:50..clearly unprofessional and I will share on all public platform's as DSTV I'd responsible for signing a deal with this idiots

jP
johanndi P's update18 May 2017, 18:36
Reviewer Update

They're pitch was they are part off DSTV ?? I questoned it and they assuredme all calls recorded.Please check record. .In the meantime sharing on Facebook, Twitter and YouTube