On Air

I just want to express how disappointed I am with On Air. Firstly they kept calling me to get me to take the DSTV Explora that they are offering. After many calls, I finally took the offer. The consultant I was talking with sent the invoice to the wrong number. Then I spoke with someone else that told me the order was never made and made another order. Then 2 decoders where delivered to me and they kept charging me for both. I then told them that they shouldn’t install and charge me until all this is sorted. They then took the second decoder and still charged me for both. I called to complain and they said they will sort it out. The explora was then installed 2 days ago. Then yesterday I get a call saying I should pay for last month. How can I pay for services I never got? I have had it with this people. When I tell them that I want to cancel, they tell me that I must pay R3000… how can multichoice let this people ruin their reputation like that. Especially when there is Netflix now.