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rayleen H

1 reviews | Active since Oct 2017

08 Aug 2020, 20:09

Old programs playing over and over again

I am so sick of old programs being played and you guys make as if it new, like this dr. ****le popper, dstv plays it over and over again l,not only that other programs as well especially on channel 135 we pay a lot of money just to watch repeats

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply08 Aug 2020, 20:32
Official
Hi Rayleen,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply09 Aug 2020, 12:38
Official
Hi Rayleen,

We understand that you find repeats frustrating. We’ve taken this issue of repeats to heart and we’ve pledged to do something about it. While we can’t do away with all repeats, we plan to cut down on the volume and introduce as much fresh content as possible.

MultiChoice also engages in ongoing discussions with its channel suppliers in an attempt to reduce the repeats. 

There is also a limit on how much new content is produced every year. This has been made worse as result of the spreading of the corona virus, as many film production houses have had to shutdown. This has resulted in limited production.     

Please also understand that the programmes on our international channels, are unfortunately not controlled by MultiChoice. They are direct feed that are sent from their satellite transmitters to our satellite station.  TLC is an American pay television channel that is owned by Discovery.

We’re also going to help you find more shows you might like, but never knew existed (so please go to https://www.dstv.co.za/  for more information).

We will continue to look for opportunities to add more value.

Should you require further assistance, please do not hesitate to contact us send us an email at ***.

Kind regards,
DStv: Hello Peter Team.

Best regards,