NS
Nicolene S
1 reviews | Active since Oct 2009
18 Sept 2015, 08:29
OK NO CALL BACK IN 3 WORKING DAYS
What happened to 24 - 48 hours to respond. This is ridiculous I need a response. I need the duplicate insurance premium stopped. And I need a refund for the last two years. I need action and I want a response, not a standard copy and paste message. This is ridiculous, your staff @ Multichoice can teach you guys something. They are professional and very helpful. <br> <br> PLEASE RESPOND
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Replies (1)
DStv (MultiChoice)'s replyOfficial
23 Sept 2015, 08:09Hello zane123,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
DStv (MultiChoice)'s reply23 Sept 2015, 08:09
Official
Hello zane123,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team