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Uthmaan M

1 reviews | Active since Jan 2024

08 Jan 2024, 15:15

Ok

My DSTV Explora ultra told to be a 4k device when I Watch anything on the device it’s as if it’s worse than hd if I watch the dish channels it’s bad if I watch the streaming services it’s bad. At first I thought it was my tv but I connected my ps5 and wow it’s it’s hd but it’s way better than 4k Explora Ultra and on the Explora ultra I even bought a 4k hdmi cord just to test my resolution. I cloud literally get a R650 skyworth tv stick that can display better. DStv I am one of your big subscribers pls man I’ll even send a video this Explora ultra is not even for me it’s for my nieces and mother. I’ll send a video if needed.

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply08 Jan 2024, 15:20
Official
Hi Uthmaan Mohamed, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team 
UM
Uthmaan M's update09 Jan 2024, 16:03
Reviewer Update
Hi I gave you guys a time you not calling and I am waiting
UM
Uthmaan M's update09 Jan 2024, 16:18
Reviewer Update
You guys should have ask for a time and then I would have answered. I was busy at that time