NA
Nathan A

1 reviews | Active since Jan 2013

22 Nov 2020, 09:34

Oh Snap! MyDstv

Oh Snap!

That is what the MyDstv app error message. I tried several times to claim the available rewards. The error message keeps appearing the try again option keep loading but nothing happens.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply22 Nov 2020, 09:37
Official
Hi Nathan, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply22 Nov 2020, 13:04
Official
Hi Nathan, 

We have tried to contact you on ***) from an *** number to no avail. 

Please elaborate further on your request to enable our team to assist accordingly which DStv Reward were you trying to redeem. This will also assist us in escalating to relevant department to assist.


Please be assured of our best service and intentions at all times.

Should you require further assistance, please do not hesitate to contact us send us an email at ***.

Kind regards,
DStv: Hello Peter Team. 

Best regards,