1 reviews | Active since Jul 2015
Oglobo channel 528
I cannot understand why the Oglobo Brazilian channel would be closed after 16 years, with any information being put out by Multichoice, we had the best channel and they now bring us 3 *** channels, two of them we can watch in English, who are they trying to fool. This is such bad customer service, we pay for a service that they change as and when they feel like, why not renew the contract, how hard is that????. I am so disgusted with Multichoice right now, I wrote a complaint on the website, and to date they have not had the decency to respond, they just expect us to pay, and don't care about their clients. I am totally disgusted, I hope that all the Portuguese do cancel their subscriptions
We do apologies for the inconvenience you experienced in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
The DStv Portuguese channel TV Globo contract with MultiChoice has come to an end.
Your concerns will be escalated to the relevant department for consideration.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Best regards,
We do apologies for the inconvenience you experienced in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
The DStv Portuguese channel TV Globo contract with MultiChoice has come to an end.
Your concerns will be escalated to the relevant department for consideration.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Best regards,