PH
Patience H

1 reviews | Active since Aug 2019

10 Oct 2020, 19:39

Offline System

I need to cancel second package of our DSTV as soon as possible .I have been to Maponya Mall and Southgate Mall thrice the past 2 weeks and we are told dstv system to change ownership is offline. I am not prepared to travel to your offices now and then. I do not have the time.I stay more than 50 kilometres away from both your offices. Please kindly contact me or I will cancel both packages I am paying for.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply10 Oct 2020, 20:41
Official
Hi, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
PH
Patience H's update13 Oct 2020, 17:08
Reviewer Update
Thanks for sorting out the matter and a BIG THANK YOU to Cynthia Chauke for her prompt service, clear explanations- no big jargons, no red tape ,patience, follow ups .I was furious when I posted the complaint but her professionalism on the phone calmed me down. I celebrate Cynthia Chauke. Keep shining.Thank you very much.