WT
Wendy-Joy Timmes

1 reviews | Active since Mar 2013

29 Sept 2020, 17:06

OFFLINE FOR 2 DAYS!! AT THE PRICE YOU'RE CHARGING THIS IS UNACCEPTABLE!!

How can you be offline for 2 days?? I have been unable to reconnect my 2nd decoder since yesterday and there isn't even anywhere on your website where I can log a complaint. Surely, in the Service Industry, that should be *******. You only have the option of doing so through social media and not an email nor a phone number. I do not have any Social media profiles

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply29 Sept 2020, 18:55
Official
Hi Wendy-Joy, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team